Service à la clientèle

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Service à la clientèle
[cws_sc_text subtitle= » » title= »Customer Service » customize_align= »1″ module_alignment= »center » customize_size= »1″ title_size= »24px » title_lh= »31px » title_margins= » » content_size= »15px » content_lh= »23px » custom_styles= ».vc_custom_1552917494000{padding-bottom: 20px !important;} »]

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

[/cws_sc_text][cws_sc_service icon_lib= »cws_flaticons » icon_cws_flaticons= »flaticon-165″ title= »SHIPPING TIMES AND COSTS »]

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

[/cws_sc_service][cws_sc_service icon_lib= »cws_flaticons » icon_cws_flaticons= »flaticon-255″ title= »PAYMENT METHODS » custom_styles= ».vc_custom_1552917413999{padding-top: 40px !important;} »]Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.
    Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

[/cws_sc_service][cws_sc_service icon_lib= »cws_flaticons » icon_cws_flaticons= »flaticon-096″ title= »EXCHANGES, RETURNS AND REFUNDS » custom_styles= ».vc_custom_1552917456652{padding-top: 40px !important;} »]Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.[/cws_sc_service]

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